Longevity MD Privacy Policy

Your Privacy, Our Commitment: Protecting your personal information with transparency, security, and trust.

Privacy Policy

Last Updated: November 2025

At Longevity MD, your privacy matters. We are committed to safeguarding the personal and medical information you share with us, ensuring your trust is always respected. This policy explains how we collect, use, and protect your data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.

1. Information We Collect

We collect only the information necessary to provide exceptional care and service, including:

• Personal identification details (name, date of birth, contact information)

• Health and medical information relevant to your consultations and care

• Payment and billing information for services rendered

• Digital data (cookies, analytics, and browsing behaviour) used to improve website experience

All information is collected directly from you, with your consent, during registration, consultation, or website interaction.

2. How We Use Your Information

Your information enables us to:

• Deliver personalized medical consultations and treatment plans

• Manage appointments, follow-ups, and billing processes

• Communicate updates or service reminders

• Maintain secure records in compliance with medical and data-protection laws

• Improve our website, content, and digital services

We never sell or share your data with unauthorized third parties.

3. How We Protect Your Information

We use industry-standard security protocols to protect your data, including:

• Encrypted servers and secure cloud storage

• Multi-factor authentication and restricted staff access

• Regular audits and compliance reviews

• Secure, encrypted communications via our digital health platform

Your information is stored only as long as necessary to fulfill medical, legal, or regulatory requirements.

4. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information

• Withdraw consent for data collection (subject to medical record obligations)

• Request deletion of non-essential data

• Ask how your data is stored or shared

To exercise your rights, please contact our privacy officer at: [email protected]

5. Cookies and Digital Tracking

Our website uses cookies and analytics tools to understand traffic and improve user experience. You can disable cookies in your browser settings; however, some features may not function optimally.

6. Third-Party Services

We may use trusted partners for secure payments, email communications, and website analytics. Each third party is vetted to ensure they maintain equivalent privacy and data-protection standards.

7. Updates to This Policy

Longevity MD may revise this policy periodically to reflect changes in legislation or technology. Updated versions will always be posted on this page with the revised date indicated above.